Xaman-Ha Beachfront Condo
Last Updated: March 4, 2025
1. Introduction
Welcome to Xaman-Ha Beachfront Condo. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information when you stay at our property located at:
Departamento D-7017, Condominio Xaman-Ha, Lote 372, Avenida Bahia del Espiritu Santo, Fraccionamiento Playacar Fase I, Playa del Carmen, Solidaridad, Quintana Roo.
By booking and staying at our property, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, passport/ID details (if required by local regulations), and payment information.
- Booking Information: Dates of stay, number of guests, special requests, and any other details necessary to facilitate your reservation.
- Communication Data: Correspondence via email, messaging platforms, or phone calls regarding your stay.
- Device & Usage Information: Information related to Wi-Fi usage or smart home devices (if applicable) to enhance your experience.
3. How We Use Your Information
We use the collected data for the following purposes:
- To confirm and manage your reservation.
- To communicate with you regarding your stay.
- To comply with local legal requirements and tax regulations.
- To enhance guest experience, security, and property management.
- To handle payments and security deposits, if applicable.
4. Sharing of Information
Your data is not sold or shared with third parties except:
- Service Providers: Cleaning staff, property management services, or booking platforms necessary to facilitate your stay.
- Legal Compliance: If required by law or local regulations, we may disclose information to authorities.
- Security Measures: If a security incident or property damage occurs, we may share relevant information with law enforcement or insurance providers.
5. Data Protection & Security
We take reasonable precautions to protect your information, including:
- Secure digital storage of personal data.
- Restricted access to booking details only to necessary personnel.
- Encryption of financial transactions processed through third-party payment providers.
6. Cookies & Tracking Technologies
If you book through our website or a third-party booking platform, cookies or similar tracking technologies may be used to improve user experience.
7. Your Rights & Choices
Depending on local data protection laws, you may have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent for data collection (subject to legal obligations).
To exercise these rights, please contact us at [Insert Contact Email].
8. Retention of Data
We retain personal data only as long as necessary to fulfill booking obligations, comply with legal requirements, and maintain records for tax purposes.
9. Third-Party Links
If our property listing or communication includes links to external booking platforms or third-party services, we are not responsible for their privacy practices.
10. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on our website or sent via email to recent guests.
11. Contact Information
For any questions regarding this Privacy Policy, please contact us at: info@xamanhabeachfront.com
Xaman-Ha Beachfront Condo
Email: info@xamanhabeachfront.com
Phone: 408-753-0010
Location: Departamento D-7017, Condominio Xaman-Ha, Playa del Carmen, Quintana Roo, Mexico.